Frequently Asked Questions
Everything you need to know about your next favorite piece.
What materials are used in your jewelry?
Our pieces are crafted using high-quality materials including 18k Gold Vermeil, 925 Sterling Silver, and ethically sourced gemstones designed for durability and sensitive skin.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Will my jewelry tarnish?
While our jewelry is water-resistant, we recommend avoiding harsh chemicals, perfumes, and prolonged exposure to salt water to maintain its luster and prevent natural wear over time.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer a warranty on your products?
Yes, we provide a 1-year warranty on all jewelry items covering manufacturing defects. This does not cover accidental damage or normal wear and tear.